Customer Service

It has been beautiful at night at the moment, because the nights have been clear and the moon beautifully full.  I love the moon.  I love that it gets to travel all over the world in a day and that it is the same moon that watches over my friends and family in Oregon as the one that watches us here!

Jo brought home a toy the other day for Levi.  It was a lighted stick that you shot into the sky and in the dark it was just fabulous to watch.  He had a great time out there shooting it into the sky and then running after it.  They continued until the mosquitoes drove us all indoors.  As you can see, Levi has decided that his hair needs to be short again.  Really short because he doesn't do anything by halves.  He wanted me to cut it, which I did and then he ran his hands through his hair and said that is wasn't short enough because it wasn't 'spiky' enough!  I continued to buzz it until it was in fact, spiky enough!  He loves the spiky feel and I will have to admit that I love the feel as well!

Today I had some interesting interactions with the customer service.  My iPhone has been failing.  It turns itself off without a loss of charge and sometimes needs to be charging to do anything.  If I had to use it while it was charging, it would give you a mild electric shock for the pleasure.  Today I took it to Chermside because it is the only place on the Northside that has an Apple store.  They were great once I actually got through the waiting involved endlessly at Apple.  In fact, after they were able to replicate the charging silliness, they just replaced the phone.  

Now I have to go back to Chermside anyway.  I bought Levi a new bike!  There is more to this story and Levi has been really patient.  His old bike had a few minor problems.  The first is that the brakes are broken, broken so they freeze onto the wheel about once every 5 minutes or so.  The pedal is also broken and in the process of breaking, ripped out the thread.  The only way to replace the pedal without thread is to tighten the new pedal on as far as it will go and try to jam it in there at a funny angle.  It doesn't work very well.  The pedal falls off about every 10 minutes.  Levi didn't really complain but he would have to bring the bike in for repairs every seven and a half minutes or so!  So after being tight for about two months, I finally bought him a Transformers bike.

We took it home and then he and I put it together.  Only to find that the front bike tube was ripped and he couldn't use it anyway.  I had come home early because there was a big storm on the way and I had only computer work anyway, so I could do it at home.